FACETAlert – April 7 – When You Don’t Hear Back After the Interview

Providing information, motivation, perspective and humor in the world of work and job search.

April 7, 2014

Why Haven’t I Heard Back?

What to do when you don’t hear back after the interview

You finally landed that coveted job interview. Maybe you aced it; perhaps you flopped. Either way, you send a thank you note and check your inbox compulsively for a week, waiting not-so-patiently for some sort of response. But you hear nothing.

This happens far too often.

According to a 2013 CareerBuilder study among 3,991 employees, 60% said they’ve experienced this as a job candidate.

Why is this so common?

“Sadly, many times it is simple rudeness that is present when a candidate never gets a response after a job interview,” says HR expert Steve Kane. “This should never happen at a sophisticated, progressive employer. Obviously, if someone is going through the effort of preparing for an interview, they deserve some idea of their likelihood of receiving an offer.”

Sometimes employers get overwhelmed with the communication process, says Amy Hoover, president of Talent Zoo, a site for marketing, advertising, and digital professionals. “It’s not fair and it’s not professional, but it’s reality.”

David Parnell, a legal consultant, communication coach and author, says there are generally three primary ingredients to the radio silence an interviewee experiences after their meeting, assuming we are talking about a savvy employer. “One, ‘he’s just not that into you,’” he says. “Two, bandwidth is precious and needs to be spent on more pressing issues, like more competitive candidates. And three, the potential risk for providing specific, negative feedback is much higher than the potential reward.”

Employers, like most other humans, “are self-interested and rational,” he adds. If they desire a candidate, they will pursue them with fervor; if they do not, they won’t. “And while they are otherwise occupied with the candidates they covet, telling others that they won’t be pursuing them and why is not only uncomfortable (for all parties), it potentially exposes them to legal action,” he says. “As a result, often times mum’s the word.”

Lynn Taylor, a national workplace expert and author of Tame Your Terrible Office Tyrant; How to Manage Childish Boss Behavior and Thrive in Your Job, offers another explanation. “Unemployment is still relatively high, and many companies are deluged with candidates,” she says. “The short-term-oriented thinking is that candidates are in abundance, so we can save on labor costs by only responding to A-list candidates. The scales are still tipped in favor of the employer, and unfortunately as a result, many do not allocate the resources necessary to respond to each job candidate.”

Given the breakneck pace of a thin staff today, it’s not uncommon to hear back a few weeks later from a prospective employer, after you’ve given up the fight, she says. “Vacations, hiring freezes, restructurings, resignations, and project status changes can all affect if and when you hear .. ..Read the rest of this article at FORBES…


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About facet
FACET is a human resources consulting firm specializing in the four phases of the Talent Management Cycle: Attract, Retain, Develop, and Transition. The Group's practice specifically addresses facilitation of smooth career/life transitions for individuals leaving organizations as well as career management, leadership training and coaching for employees whose assignments within organizations are impacted by change or other organizational needs. By application of several directions of pursuit, the corporation accomplishes a single goal: maximum utilization of human resource potential and productivity through efficient hiring, training and career development. The Facet Group was founded in 1981 and is headquartered in Lafayette, Louisiana. As an ARBORA GLOBAL PARTNER, The Facet Group shares a parallel philosophy of the highest quality and standards with other owner invested firms. Through this network, we provide services worldwide. To address organizational needs outlined by its clients, The Facet Group offers a comprehensive package of workplace consulting services, focusing on providing high quality, creative programs which favorably impact the bottom line.

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